Privacy Policy

This policy explains what information Bulk Book Shop collects, how we use it, and the control you have over it.

Last updated: July 2026

Information we collect

When you place an order or contact us, we collect:

• Contact details — name, email, phone, billing and shipping address
• Order information — items purchased, order value and order history
• Payment information — card details go directly to our payment providers. We never see or store your full card number
• Device and usage data — IP address, browser type, pages viewed and referring site, collected via cookies

How we use your information

• Processing, fulfilling and delivering your orders, plus confirmations and shipping updates
• Providing customer support and answering your enquiries
• Detecting and preventing fraud or abuse of our store
• Improving our website, product range and customer experience
• Sending marketing emails where you’ve opted in — unsubscribe any time

Who we share it with

• Shopify — our e-commerce platform, which hosts this store
• Payment processors — to securely process your payment
• Shipping carriers — to deliver your order
• Analytics and advertising providers — to understand how the store is used

We may also disclose information where required to comply with applicable law, a lawful request, or to protect our legal rights.

Cookies

We use cookies to keep your cart working, remember preferences, and understand how visitors use the site. You can disable cookies in your browser, though some parts of the store may not work correctly if you do.

Data retention

We keep order and contact information for as long as necessary to fulfil the purposes above and to meet our legal, accounting and tax obligations.

Your rights

You can ask us to show you the personal information we hold about you, correct it, or delete it. If you’re a California resident you have additional rights under the CCPA, including the right to know what we collect and to request deletion. We do not sell personal information.

Children’s privacy

Our store isn’t directed at children under 13 and we don’t knowingly collect personal information from them.

Security

This site uses SSL encryption and payments are processed through PCI-compliant providers. No method of transmission over the internet is completely secure, but we take reasonable measures to protect your information.

Changes to this policy

We may update this policy from time to time. The revised version takes effect as soon as it’s posted on this page.